Reserve Toyota Alphard 3.5 Executive Lounge
Lock your vehicle with a booking fee. Refundable deposits configured for checkout are collected with it; any remaining deposit is payable before vehicle collection. The booking fee is included in the refundable deposit total. If you cancel, the configured cancellation fee is retained from the paid booking fee.
Master Vehicle Rental Agreement
Standard MOTAC & LTA Compliant Lease Terms1. Permitted Drivers & Verification
Only the Primary Hirer and explicitly authorized designated secondary drivers registered in this booking are permitted to operate the vehicle. Drivers must be between 21 and 68 years of age with a valid driving license held for at least two years.
2. Token Advance & Security Deposit
The token advance payable now confirms the reservation slot. The remaining rental balance and security deposit are payable prior to vehicle handover. The security deposit is fully refundable within 5 to 10 business days following check-in verification and traffic summons clearing.
3. Inspection & Fair Fuel Policy
Pre-collection digital condition photos are logged at handover. Vehicles must be returned in the same condition with identical fuel level (or min. 20% SoC for electric vehicles). Missing fuel is billed at pump rate plus 15% admin fee.
4. Insurance & Collision Damage Excess
Comprehensive commercial motor insurance is provided with standard deductible excess. Unauthorized drivers or driving under the influence nullifies insurance protection.
5. Fines, Citations & Tolls
The Hirer is solely liable for any traffic summonses (PDRM/JPJ/SPF/LTA), speed camera fines, and electronic toll charges incurred throughout the rental tenure.
Cross-Border Entry & Travel Conditions
Malaysia • Singapore • Thailand Causeway Protocols1. Singapore Entry (Woodlands / Tuas Checkpoints)
- LTA VEP & Autopass: Malaysian vehicles must have valid LTA approval and an Autopass Card for toll and VEP fee payments.
- Insurance Extension: The cross-border endorsement extends full commercial third-party and collision coverage across Singapore.
- Three-Quarter Tank Rule: Departing Singapore vehicles must have at least 3/4 full fuel tank under Singapore Customs legislation.
2. Malaysia Entry (CIQ Checkpoints)
- Malaysia VEP RFID: Pre-registered RFID tag and Touch 'n Go card for PLUS expressway tolls.
- MDAC: Electronic digital arrival card completed within 3 days prior to arrival.
3. Thailand Entry (Sadao / Bukit Kayu Hitam)
- Requires vehicle grant translation, CMCI third-party insurance, and simplified customs importation form. Vehicles must return within authorized dates.
4. Contraband & Customs Penalties
Carrying duty-unpaid cigarettes, vaping e-liquids, untaxed alcohol, chewing gum (into Singapore), or illegal goods is strictly prohibited. The renter indemnifies the operator for any fines, detention, or vehicle forfeiture.